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No dial tone and crackling line

RebekahN
Newbie
Posts: 1
Registered: ‎05-10-2016

No dial tone and crackling line

I have been having problems with my phone line for a couple of weeks now sometimes I get no dial tone at all and other times I can make calls but the line is very crackly and I cant hear properly. I've tried contacting plusnet but I am having no luck 😔
2 REPLIES
Gel
Seasoned Pro
Posts: 1,663
Thanks: 168
Fixes: 14
Registered: ‎02-08-2007

Re: No dial tone and crackling line

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Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: No dial tone and crackling line

Hi RebekahN,

 

I can see an engineer is due to visit tomorrow, feel free to reply back to this post to let us know how things went and I'll follow up on that for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team