Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
No broadband or telephone service
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- No broadband or telephone service
No broadband or telephone service
25-03-2020 11:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi. Have had no broadband or telephone service for 2 days.
not able to get through to customer service as I keep getting cut off after about 15 mins.
hub has orange light and flashing ‘b’.
can anyone advise?
Message 1 of 3
(403 Views)
2 REPLIES 2
Re: No broadband or telephone service
26-03-2020 7:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Fibre to Home Phone
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 3
(371 Views)
Re: No broadband or telephone service
02-04-2020 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Linda, sorry to see there's been an issue.
I've just checked your account and can see we've been looking into a line fault which has since been fixed.
Please get back to us though if there's still an issue.
Message 3 of 3
(271 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- No broadband or telephone service