No broadband or telephone service

[#1]

Hi. Have had no broadband or telephone service for 2 days.

not able to get through to customer service as I keep getting cut off after about 15 mins.

hub has orange light and flashing ‘b’.

can anyone advise?

[#2]

Moderators Note

This topic has been moved from Fibre to Home Phone

[#3]

Hi Linda, sorry to see there's been an issue. 

I've just checked your account and can see we've been looking into a line fault which has since been fixed. 

Please get back to us though if there's still an issue.