No broadband or phone fault.

[#1]

Hello I'm sorry to contact in this fashion but I do not know how else to contact Plusnet. 

I have tried to contact Plusnet but to no avail. I have been asking for my account to be sorted out regarding spurious calls not made from this number and I have been informed there is a fault. This fault has now developed into no broadband or line whatsoever. Could somebody please sort out this problem.

Tel No. [Removed]

User [Removed]

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

Moderator's note by Mike (Mav): Changed thread title to reflect issue.

[#2]

Moderator's note:

Post moved to its own thread in appropriate board and title changed.

Edit: Subsequently moved to the Phone board until the phone fault is fixed.

[#3]

Hello there.

Sorry to hear you're having problems with your services. From reading the engineer notes, it looks like they need access to your property to complete a line test and rectify the problem.

I'll update your ticket to this effect shortly.

Anoush