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New pricing for Home Phone

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Newbie
Posts: 6
Registered: ‎24-09-2007

New pricing for Home Phone

I have just received the email informing me of the new costs of any calls you may make over and above your free ones on landlines etc.
What I would love to have seen, is a comparison chart, showing me what had actually changed, all this 6 secs plus a minute etc., means nothing to me, and seems like a smoke screen....
What I would like to see is a list of cost per minute, billed (in mins/secs) for calls to 0845 and 0870 and mobiles....
Please PlusNet, make it simple, don't dress it up, it really doesn't do you any good and if anything, makes me think perhaps what I am getting isn't as good as I had thought.
Am I alone in this?
Carol
7 REPLIES 7
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New pricing for Home Phone

Quote
What I would like to see is a list of cost per minute, billed (in mins/secs) for calls to 0845 and 0870 and mobiles....

Does this link help?
http://www.plus.net/images/residential/voice/pdf/home_phone_tariffs.pdf
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Grafter
Posts: 78
Registered: ‎26-06-2007

Re: New pricing for Home Phone

Another question about the changes.
Inclusive minutes won't be charged, but I can't find any information about what inclusive minutes I have with my package - Home Phone Evenings and Weekends.
Does this have inclusive minutes?  If not, where's the benefit for  in the changes?
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New pricing for Home Phone

You get calls to 01 and 02 landline numbers at Evenings and Weekends included.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Grafter
Posts: 5,924
Thanks: 2
Registered: ‎07-04-2007

Re: New pricing for Home Phone

and I assume that 03 numbers are also included.
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Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: New pricing for Home Phone

Yes, as they are charged on the same charging band as 01/02.
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Newbie
Posts: 6
Registered: ‎24-09-2007

Re: New pricing for Home Phone

Quote from: Chris
Quote
What I would like to see is a list of cost per minute, billed (in mins/secs) for calls to 0845 and 0870 and mobiles....

Does this link help?
http://www.plus.net/images/residential/voice/pdf/home_phone_tariffs.pdf

Hi Chris...  well not really, that isn't a comparison which is what I was wanting.
Incidentally with my Anytime+ contract, I also at present get free calls to France and Germany (20 countries all told) this I trust is still the same, within my minutes as previously.
Carol
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Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: New pricing for Home Phone

Hi Carol,
You'll still be getting 300 minutes to the top 20 Internation destination as before.