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New order for Home Phone and Broadband
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New order for Home Phone and Broadband
20-12-2010 4:06 PM
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Hi,
This afternoon I placed an order for home phone and broadband with PlusNET. I noticed the next response due is on the 4th January 2011 do any of you know whether I'll receive confirmation in-between on the update of my order. I'm transferring from AOL due to the lack of service and helpfulness from their support.
Look forward to reading your responses.
Dan
This afternoon I placed an order for home phone and broadband with PlusNET. I noticed the next response due is on the 4th January 2011 do any of you know whether I'll receive confirmation in-between on the update of my order. I'm transferring from AOL due to the lack of service and helpfulness from their support.
Look forward to reading your responses.
Dan
Message 1 of 9
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Re: New order for Home Phone and Broadband
20-12-2010 4:25 PM
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Hi danperez,
You should get an update as soon as the order has been placed and accepted, if that doesn't happen today then it certainly should tomorrow.
Hope that helps,
You should get an update as soon as the order has been placed and accepted, if that doesn't happen today then it certainly should tomorrow.
Hope that helps,
Message 2 of 9
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Re: New order for Home Phone and Broadband
20-12-2010 4:36 PM
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Hi Matt,
Thanks for your swift reply and your help. I'll keep a check out for the update.
Dan
Thanks for your swift reply and your help. I'll keep a check out for the update.
Dan
Message 3 of 9
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Re: New order for Home Phone and Broadband
21-12-2010 3:05 PM
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Hi Matt,
Just a quick update I haven't received any response yet regarding my new order, probably sound a little impatient but just double checking the order has been made successfully on my end.
Dan
Just a quick update I haven't received any response yet regarding my new order, probably sound a little impatient but just double checking the order has been made successfully on my end.
Dan
Message 4 of 9
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Re: New order for Home Phone and Broadband
21-12-2010 5:39 PM
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dont want to DAMPen your enthusiasm, it not yet 24 hrs since your first post
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Re: New order for Home Phone and Broadband
22-12-2010 9:21 AM
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Hi danperez,
There's a ticket on your account now to track the order, it looks like a move back from an LLU provider so it will be a couple of weeks or so unless an engineer visit is required. Our provisioning team will be in touch with you to update when we know more.
There's a ticket on your account now to track the order, it looks like a move back from an LLU provider so it will be a couple of weeks or so unless an engineer visit is required. Our provisioning team will be in touch with you to update when we know more.
Message 6 of 9
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Re: New order for Home Phone and Broadband
22-12-2010 9:55 AM
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[me=jelv]hopes it's not TalkTalk or this could turn in to a saga (and it won't be Plusnet's fault)[/me]
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: New order for Home Phone and Broadband
09-01-2011 9:01 AM
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He mentioned AOL, but that's probably not much better than TalkTalk!
Message 8 of 9
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Re: New order for Home Phone and Broadband
09-01-2011 9:22 AM
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same family group
Message 9 of 9
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