New build house connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- New build house connection
New build house connection
11-08-2020 10:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all
We're currently on Plusnet for phone and internet at home. We are doing a barn conversion which is nearly complete. I assumed one contacted BT to get a phone line installed (currently no line) but it seems one has to contact the chosen supplier and place an order before one can contact Openreach to install the line. Can you please advise how to do this? Once we move obviously we would want to transfer our current contract, but we can't do that until there's a line there!!! Also the HOUSE name is not on Royal Mail database, although we are able to receive post because the postman recognises the address when used (and there is an attaching property) Does this all mean I'm stymied until Building Regs have signed off and the local authorities acknowledge we exist?
Thanks in advance
BM76
Re: New build house connection
14-08-2020 4:36 PM - edited 14-08-2020 4:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting in touch @Bikermel76
I'd recommend ringing our house moves team on 0800 013 2632 as we'd be able to arrange this like a house move. Although it may be worth first contacting Royal Mail from Here to add your address into their database. We should then be able to build the address into the supplier ordering system to install the line.
Let us know if you need any further assistance.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page