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New Line - Pay for Earlier Install Date?

mabibby
Not applicable
Posts: 1
Registered: ‎07-10-2013

New Line - Pay for Earlier Install Date?

Hello,
I'm moving into a new home a week on Friday (18th). I've just placed an order with PlusNET and i've had a provisional line install date of the 29th October.
What are the chances usually of having this brought forward, either by asking nicely or paying? I really need an internet service to work from home, so apart from a 3G dongle i'm a bit stuffed! Sad
Cheers
Matt
1 REPLY 1
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: New Line - Pay for Earlier Install Date?

Hi Matt,
We always provide the earliest dates possible. We can always check to see if there is anything else though.
It seems there has been an issue with the line at your new property, we've updated you ticket which explains. You can view this at - https://portal.plus.net/wizard/?p=search