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NO Phone

gissmo46
Dabbler
Posts: 19
Registered: ‎09-05-2014

NO Phone

My phone line is dead no incoming or outgoing and my broadband is down to half,  I raised a ticket this morning just after 9 am.  How long does it take before they contact you?
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,911
Thanks: 621
Fixes: 173
Registered: ‎27-04-2007

Re: NO Phone

Hi gissmo46,

We aim to respond to faults within 72 hours but I'm going to look into this now for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team