My phone line is permanently engaged

[#1]

Many thanks everyone , an engineer has been booked for monday to check my telephone line as suspect exchange problem.

I am on bog standard copper average 16mbs broadband with line rental incomming calls but I pay for outgoing calls ect

You are all a great team keep it up.

[#2]

@Georg 

Not disputing that you joined Plusnet with a PSTN phone service in February but many of us are interested to know how you managed it. Please let us know how you get on.

[#3]

Given that it appears to be an ADSL connection and AFAIK Plusnet aren't offering SoADSL,I wonder if they got a dispensation from OR to provide ADSL with phone ?

[#4]

Surprise surprise my line is ok now as I have outgoing and incoming calls. This has been ok since this morning, I still have an engineers visit for monday, any ideas of what should I do.. Plusnet test control found no fault on line and broadband was still working when I had reported my phone faulty. Line had been proved engaged tone even with no phone plugged in. 

[#5]

@Georg I personally would keep it in as it then means that they can test everything. You won't be charged for him coming out and not finding a fault but I would say if it was showing without the phone as engaged keep the appointment