My phone is still silent

[#1]

I raised a  Question #89146886  late Saturday afternoon and I'm still waiting for a response and/or clearing the fault. As you can see it's -erme- a bit over the forty-something hours response time quoted at the time. I realise that there have been some catastrophic land-line issues for Plusnet and Openreach to deal with in other parts of the country and I've been using Skype as a work-around so I'm not in a state of meltdown or anything but I would like to have my landline working again soon, please.  Pretty please?
Best wishes and kind regards,
Nick

[#2]

Hi Nick,
I'm sorry that your reply was later than expected. I've just checked on our suppliers systems and we've identified a fault at your Local Exchange. An engineer will be working on this ASAP and we're expecting the issue to be fully resolved by the end of the day on Friday.

[#3]

I'm delighted to be able to say that the problem was indeed sorted out today. Thanks for your input.
Kind regards,
Nick