My caller display has stopped working, any advice please?
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Re: My caller display has stopped working, any advice please?
18-08-2015 11:52 AM
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Re: My caller display has stopped working, any advice please?
18-08-2015 9:33 PM
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Quote from: Chris I'm going to simply try removing/readding caller ID. The fault I raised has closed as no issue was found, so before going down the route of sending engineers to investigate this seems like a good step. I'll update you when I've re-added it back to your line.
That's understood, many thanks for the update Chris. I'll wait to hear further.
Quote from: chalbury Switch off/switch on seems to be becoming the standard method of fixing this problem instead of research into the root cause.
Chalbury,
will you kindly STOP posting your unhelpful comments in this thread. Chris is helping me with a problem and I appreciate it. If you have a gripe then please create your own thread or contact PlusNet directly. My problem is not your problem. Thank you.
Re: My caller display has stopped working, any advice please?
18-08-2015 9:40 PM
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It makes Plusnet Support's work more difficult.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: My caller display has stopped working, any advice please?
19-08-2015 9:18 AM
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Re: My caller display has stopped working, any advice please?
19-08-2015 10:41 AM
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Re: My caller display has stopped working, any advice please?
19-08-2015 12:49 PM
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Regards
KMW
dick:quote
Re: My caller display has stopped working, any advice please?
21-08-2015 12:38 PM
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Quote from: Chris I'm going to simply try removing/readding caller ID. The fault I raised has closed as no issue was found, so before going down the route of sending engineers to investigate this seems like a good step. I'll update you when I've re-added it back to your line.
Any news on this Chris? The feature was removed and re-added but it has not fixed the problem.
*#234# still tells me 'caller IDs will be displayed'; I have a new phone; I've tried form the master socket, but I am still not seeing any phone numbers displayed.
regards
Keith
Re: My caller display has stopped working, any advice please?
22-08-2015 2:13 PM
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Re: My caller display has stopped working, any advice please?
24-08-2015 10:10 AM
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Re: My caller display has stopped working, any advice please?
24-08-2015 11:23 AM
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No, unfortunately there is no change at my end.
The situation has been the same since the power cut a couple of weeks ago when I first reported it.
If I dial *#234# it says 'caller id will be displayed', but they are not.
I have tried 3 different phones, including from the main socket.
thanks
Keith
dick:quote
Re: My caller display has stopped working, any advice please?
25-08-2015 2:02 PM
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Re: My caller display has stopped working, any advice please?
28-08-2015 11:35 AM
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Cheers
Keith
dick:quote
Re: My caller display has stopped working, any advice please?
28-08-2015 5:10 PM
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Re: My caller display has stopped working, any advice please?
28-08-2015 5:19 PM
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Quote from: Matthew
OK, also, I am getting more disconnects than usual. Several in the last few days, which I do not normally get, I don't know if that has anything to do with it, or just coincidence?
Thanks
Re: My caller display has stopped working, any advice please?
02-09-2015 9:25 AM
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BUT still no caller ID display, I hope something can be done to get this working again, please don't give up on it, I was SICK of all those &*%$ PPI calls and I do not want to have to answer them again.
Thanks
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