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Moving to Plusnet

MrsDCourt22
Newbie
Posts: 3
Registered: ‎21-01-2019

Moving to Plusnet

Hello moving to Plusnet and the Post Office have terminated my telephone service today as they advised. When will the Plusnet line start and when will my router arrive please?

4 REPLIES 4
Gel
Aspiring Champion
Posts: 2,248
Thanks: 270
Fixes: 26
Registered: ‎02-08-2007

Re: Moving to Plusnet

You didn't tell the Post Office you wanted to move did you?
Always leave everything to the new ISP to sort out.
Try contacting CHAT.
MrsDCourt22
Newbie
Posts: 3
Registered: ‎21-01-2019

Re: Moving to Plusnet

Thank you. I have made no contact with the Post Office.

Chat is offline at moment

AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Moving to Plusnet

Hi @MrsDCourt22,

 

I have added a ticket to your account with some information regarding your order. You can view this here

 

Should you have any further queries, please feel free to get in touch.

 

Thank you,

Aisha

MrsDCourt22
Newbie
Posts: 3
Registered: ‎21-01-2019

Re: Moving to Plusnet

Thank you phone line working now. Looking forward to receipt of the router