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Moving phone to plusnet. Do I need to tell BT?
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Moving phone to plusnet. Do I need to tell BT?
30-08-2011 10:41 AM
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My phone is being moved to plusnet on the 12th Sept. Do I need to inform BT or will plusnet see to everything? Before deciding to move I had checked with BT to make sure that I wasn't in a contract.
Message 1 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
30-08-2011 10:48 AM
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You should receive a letter from BT saying something like - Sorry you are leaving us why don't you look at our wonderful products.
You don't need to do anything unless you don't receive a letter then I would call them a day or so before the transfer
You don't need to do anything unless you don't receive a letter then I would call them a day or so before the transfer
Message 2 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
30-08-2011 12:27 PM
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I didn't contact them at all - just made sure that the DD was cancelled once they'd taken their final payment.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 3 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
30-08-2011 2:56 PM
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Thanks for the help.
Peter
Peter
Message 4 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
01-09-2011 6:02 PM
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Before moving line to Plusnet I used to pay BT by quarterly DD and was impressed when they cancelled it after taking final payment.
Message 5 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
01-09-2011 7:43 PM
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not only did they cancel my DD, but they sent me a rebate
Message 6 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
01-09-2011 10:41 PM
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Same for me.
Message 7 of 8
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Re: Moving phone to plusnet. Do I need to tell BT?
19-09-2011 12:23 PM
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The phone transfer seems to have gone smoothly so many thanks Plusnet for that..
As pierre pierre and greyposter I am owed a rebate by BT. Can anyone give me an idea as to how long this will take please? I don't think it will be settled too quickly but I was wondering what time scale to expect.
Thanks
Peter
As pierre pierre and greyposter I am owed a rebate by BT. Can anyone give me an idea as to how long this will take please? I don't think it will be settled too quickly but I was wondering what time scale to expect.
Thanks
Peter
Message 8 of 8
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