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Moving existing phone number to new line

Posts: 10
Registered: ‎04-01-2012

Moving existing phone number to new line

I've just got a 2nd PSTN line installed in my house with BT providing the line and using Plusnet as the Broadband supplier. I did this because the existing line has very poor transmission and only runs at about 500kb/sec. The new line runs at about 1.5mb/sec, which is what I would expect given the distance from the exchange which is about 3 miles.
I intend to cease the old line and broadband service with BT/Virginmedia but my problem is that I would like to transfer the phone number from my old line to the new one. Is there any way that I can do this?  I need to be very sure that BT don't simply give me back the old crappy line when this is done.
Plusnet Help Team
Plusnet Help Team
Posts: 16,902
Thanks: 887
Fixes: 222
Registered: ‎27-04-2007

Re: Moving existing phone number to new line

You probably can transfer the number over, although if both lines are with BT you'd be best posing this question to them.
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 Adam Walker
 Plusnet Help Team