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Moved home - No phone but internets fine

FIXED
dianemickey33
Dabbler
Posts: 11
Fixes: 1
Registered: ‎10-06-2020

Moved home - No phone but internets fine

Hello Smiley So we moved home recently and our phone and fibre was meant to be enabled on Friday. Our internet came on in the early afternoon but sadly our phone line was dead.

 

 I spoke to plusnet Saturday morning and they said that some kind of framework stuff needs to be done at the exchange and it should be on by Saturday night. Its now Sunday night and still nothing Sad

Could i get some help from you forum gods please Cheesy

2 REPLIES 2
dianemickey33
Dabbler
Posts: 11
Fixes: 1
Registered: ‎10-06-2020

Re: Moved home - No phone but internets fine

Fix

EDIT: Phones working now Cheesy i cant find how to delete my post though lol

198kHz
Seasoned Hero
Posts: 5,635
Thanks: 2,647
Fixes: 38
Registered: ‎30-07-2008

Re: Moved home - No phone but internets fine

Good to hear it's working.

No real need to modify your post, but for future reference if you click on 'post options' there's a window of 20 minutes before it's 'locked'.

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)