Moved but still not connected
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Moved but still not connected
Moved but still not connected
10-09-2018 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moved house and PlusNet line to new property, Engineer arrive and reconnect phone line to telegraph pole on 4/09/18.
He said he needed to book an additional job as the line connects under ground at my new exchange and he could not do this. I have not had any communication regarding this and my phone and broad band are still not connected. How can I find our what is happening?
Re: Moved but still not connected
10-09-2018 6:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Macheste,
Sorry for the lack of communication regarding your order.
I have spoken with our suppliers today regarding the additional work that needs to be carried out and have updated you via a ticket on you account here
If you have any further questions please do not hesitate to get back in touch.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Moved but still not connected