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More Billing probs

paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

More Billing probs

Looks like I'm being billed for line rental for my old call plan and my new one.

This is the second month it's happened (got a refund last month for the overbilling).
@Jameseh - I've dropped you a PM if you could take a look for me!
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: More Billing probs

Thanks Paul.
I've had a look and it appears when your product was changed, the "component" wasn't destroyed properly.
I need to get a Developer to make some small changes on your account, which should fix things.
Apologies for the error.
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: More Billing probs

Thanks James!