Mobile phone charges

[#1]

The £3 for a 100 minutes of mobile charges is OK but is framnkly inadequate. Believe it or not Plusnet, more and more people no longer have a landline. I can get 500 free minutes to any phone with my GiffGaff account for only £10, with no line rental, free texts and 1Gb internet. I hardly use the landline now but still get stung for more than that by inadvertant calls outsideevenings and weekends. If you could offer say 200 minutes to mobiles for £5 this would be a start.

[#2]

Our Customer Options Team may be able to help here, although I can't guarantee what they offer you!
Give them a call on 0800 013 2632 or 0330 123 9197 to see what they can do.