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Missed Line Rental Saver by a day

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Newbie
Posts: 1
Registered: ‎04-03-2017

Missed Line Rental Saver by a day

I've missed the deadline on renewing my line rental saver by a day (previous one expired yesterday). If i renew today or tomorrow will the new LRS start from next month (and i pay £17.99 normal rate for this month) or is there a chance the LRS will start as soon from as i pay for it but i'll be charged £17.99 for this month as well?

Thanks

2 REPLIES 2
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Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Missed Line Rental Saver by a day

The quickest way to follow this up will be with a live chat at: plus.net/contact

James
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Community Gaffer
Community Gaffer
Posts: 5,174
Thanks: 1,443
Fixes: 253
Registered: ‎25-03-2015

Re: Missed Line Rental Saver by a day

Welcome to the community forums @Graysmith. Apologies for the delayed response.

 

I'm sorry to hear you missed the cut-off for renewing LRS. If you were to make a payment for LRS now, this would start from the following billing period, with the current one being at the standard £17.99 that had been requested.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional