Merged: Set up Fee & Rounding Up Lark
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- Merged: Set up Fee & Rounding Up Lark
Merged: Set up Fee & Rounding Up Lark
18-07-2008 12:45 AM
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Re: Set up fee
18-07-2008 12:57 AM
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Re: Set up fee
18-07-2008 10:11 AM
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Re: Set up fee
18-07-2008 10:20 AM
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From this page:
Quote Calls are charged for a minimum one minute duration
Call durations are then rounded up to the next minute
A setup charge of 4.5p is added to the charge
The final total is rounded up to the next whole pence.
So, for example a 4 minute chargeable call would be:
4 x 3.5p +4.5p = 18.5p rounded up to 19p
A 3 minute call would be
3 x 3.5p + 4.5p = 15p
Re: Set up fee
18-07-2008 11:40 AM
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I made a 2 minute 0845 call - 2 x 2p = 4p call charge shown 9p that's 5p for set up.
I made a 3 minute 0845 call - 3 x 2p = 6p call charge shown 11p that again is 5p set up charge.
It may not sound much but all those half P's add up. It's all very well and acceptable to round up the final total of all calls at the end of the month but not on for each call because it distorts the true cost of the call.
Re: Set up fee
18-07-2008 12:09 PM
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Lets look at it this way:
Call 1 = (2*2)+4.5 = 8.5p, rounded up giving 9p.
Call 2 = (3*2)+4.5p = 10.5p, rounded up giving 11p.
It;s the total call charge that is rounded up, not the actual setup fee itself.
Re: Set up fee
18-07-2008 12:24 PM
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Re: Set up fee
18-07-2008 12:31 PM
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Re: Set up fee
18-07-2008 12:40 PM
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Re: Set up fee
18-07-2008 12:42 PM
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Re: Set up fee
18-07-2008 12:44 PM
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Re: Set up fee
18-07-2008 1:09 PM
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Re: Set up fee
18-07-2008 4:07 PM
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Quote from: itsme Not hard to make it round to the half pence, which is what BT does.
Not any more I believe. Everyone (main providers) are rounding up to the nearest penny, without double checking. BT, Talktalk, OneTel etc.
Re: Set up fee
19-07-2008 11:56 AM
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On the face of it it seems a small amount but if all those half P's plus the rounded up of minutes are added up over thousands of calls it's a heck of a lot of money.
Re: Set up fee
19-07-2008 2:32 PM
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Quote from: Anotherone Not any more I believe. Everyone (main providers) are rounding up to the nearest penny, without double checking. BT, Talktalk, OneTel etc.
Price list
Quote Call Charge Rounding - Light User Scheme,
and BT Standard Rate Customers -
VAT Exclusive Billing
Each call charge will be rounded up to half a penny, except for
calls to Number Translation Services (NTS) which will be
rounded up to a tenth of a penny. Calls to mobiles using NTS
will be rounded up to half a penny. Fixed Fee prices where
duration charges do not apply will be rounded up to a tenth of
a penny. The total call bill will then be rounded up to the next
whole penny before VAT is added. VAT will be calculated up to
the next whole penny
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- Merged: Set up Fee & Rounding Up Lark