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Make mynumber ex directory

Hooked
Posts: 7
Registered: ‎03-11-2010

Make mynumber ex directory

I've only had my line for 2 weeks and I'm already getting silent/nuisance calls, can I request my number is made ex-directory?

2 REPLIES 2
Moderator
Moderator
Posts: 20,453
Thanks: 3,812
Fixes: 423
Registered: ‎06-04-2007

Re: Make mynumber ex directory

From memory I think Plusnet make numbers ex-directory automatically unless requested otherwise.

Forum Moderator and Customer
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Community Gaffer
Community Gaffer
Posts: 5,177
Thanks: 1,453
Fixes: 254
Registered: ‎25-03-2015

Re: Make mynumber ex directory

As @Mav has advised, our residential customers are ex-directory as default.

 

I've double checked the asset for your phone line and can confirm that your number is ex-directory.

 

Having said this, I'm sorry to hear you're receiving nuisance calls. To help with this, it may be worth looking in to Plusnet Call Protect, a free call feature which can help reduce/block nuisance calls. More information on this can be found here: https://www.plus.net/home-broadband/plusnet-call-protect

 

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional