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Lots of crackling on phone line - how to diagnose?

RandomNameGener
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Registered: ‎11-11-2021

Lots of crackling on phone line - how to diagnose?

‎13-05-2025 10:28 AM

Recently we're experiencing lots of crackling on our home phone - what are the right steps to diagnose from either end?

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Townman
Superuser
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Posts: 25,662
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Registered: ‎22-08-2007

Re: Lots of crackling on phone line - how to diagnose?

‎13-05-2025 11:25 AM

Run the on-line diagnostic bot - see link below.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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