Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
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Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 2:27 PM
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Together with Plusnet Extra broadband this seems like a good price as I am in a Market 3 exchange.
Are people on here happy with Plusnet Phone ?
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 2:40 PM
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I did this a month ago and it was pain free.
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 2:43 PM
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I wanted to be clear what I had to do as she seemed a bit unsure.
Are you happy with your plusnet phone line ?
adie:quote
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 2:50 PM
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I did the same as Jymbo a couple of years ago, and didn't have a problem... except for the monthly mail from BT telling me how much I could be saving if I went back to them (even though the prices they give are higher than what I pay now!).
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 2:57 PM
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Quote from: martinrowe Are people on here happy with Plusnet Phone ?
I've had PN Talk Anytime for a while now without any problems. If you have a look at some other threads on this forum some people seem to have problems with billing etc.
My only critisism is that "recent calls" in the Member Centre is a bit slow in updating but that supposed to be resolved somewhen!
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 3:51 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 4:00 PM
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All the services that PN provide are pretty much one and the same products that BT Supply in terms of caller display, 1471, 1571, call diversion, etc
And the bonus of it all is one bill every month, you know what you are paying and when, and none of this stupid budget plan that BT seem to impose (or did when I was a BT customer)
Edit: To clarify - I didn't inform BT at all, Plusnet took care of the whole thing and I didn't have to do a thing!
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
21-04-2010 5:50 PM
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Quote All the services that PN provide are pretty much one and the same products that BT Supply in terms of caller display, 1471, 1571, call diversion, etc
but are chaegable extras for 1571 and Caller display, can be a packet which is cheaper
https://portal.plus.net/plustalk/index.php?page=wlr_add_call_features
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
22-04-2010 10:05 AM
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BT will be notified during the transfer process (our suppliers handle this).
I always recommend speaking to BT *after* the transfer is completed, to ensure they close down the account and send you a refund (you pay in advance so there's usually a refund due).
Re: Looking to join Plusnet Home Phone from BT. Do I have to advise BT ?
22-04-2010 11:30 AM
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Be aware that some additional services that BT supplied free (e.g. caller display with the Privacy Option) may be chargeable with Plusnet.
Some other BT options (e.g. a configurable call-barring service) are not offered at all by Plusnet.
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