Long delay to getting a phone line
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Long delay to getting a phone line
01-02-2011 10:17 PM
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I signed up to Plusnet phone and broadband, and did not realise the installation date they were offering is 14th March

Received the order confirmation text message today and could not believe we'd have to wait 2 months to get an internet connection with Plusnet.
I am tempted to cancel the order and blow £100+ for a BT installation, if it means we don't have to wait 2 months for a connection.
Is there really a 6 week wait for phone line installation?!
Re: Long delay to getting a phone line
01-02-2011 11:51 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Long delay to getting a phone line
02-02-2011 8:56 AM
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Re: Long delay to getting a phone line
02-02-2011 9:45 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Long delay to getting a phone line
02-02-2011 10:11 AM
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Re: Long delay to getting a phone line
05-02-2011 1:15 PM
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Re: Long delay to getting a phone line
05-03-2011 5:16 PM
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Have raised a ticket with PN but any idea how long broadband activation will take from here?
Re: Long delay to getting a phone line
05-03-2011 5:34 PM
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Re: Long delay to getting a phone line
08-03-2011 1:56 PM
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I've just tried to check for you but it seems that this your username is linked to an old account.
Jojo

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