Line went dead for 5 mins or so - BT working Inverness?
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Line went dead for 5 mins or so - BT working Inverness?
13-05-2013 4:08 PM
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Re: Line went dead for 5 mins or so - BT working Inverness?
13-05-2013 4:46 PM
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Quote Thank you for getting back to us. I am sorry to hear of the fault you have raised on your broadband service. The drops you have mentioned were due to my colleagues testing. There may be some other drops around 16:15 today
Would you like it if I disconnected your phone without tell you before it, no you wouldn't
Quote Date: Mon, 13 May 2013 16:22:43 +0100
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: Plusnet - Question has been amended or escalated
The email came After the fact
Re: Line went dead for 5 mins or so - BT working Inverness?
14-05-2013 9:18 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
14-05-2013 11:38 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
14-05-2013 1:18 PM
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Re: Line went dead for 5 mins or so - BT working Inverness?
23-05-2013 1:09 PM
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Re: Line went dead for 5 mins or so - BT working Inverness?
23-05-2013 1:10 PM
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*edit*
Sorry, it does look like someone was working on it. I'll add a note to your account asking that we try to contact your first before any more testing that may be intrusive.
Re: Line went dead for 5 mins or so - BT working Inverness?
23-05-2013 8:55 PM
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Re: Line went dead for 5 mins or so - BT working Inverness?
25-05-2013 10:24 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
25-05-2013 10:51 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
25-05-2013 11:28 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
25-05-2013 11:34 AM
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Re: Line went dead for 5 mins or so - BT working Inverness?
31-05-2013 1:58 PM
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Re: Line went dead for 5 mins or so - BT working Inverness?
31-05-2013 5:03 PM
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Sorry if this is causing you issues, however have you seen the recent response on ticket 69386876? Fully understand you might be very busy at the moment but I feel it's best to assume that if a fault needs investigating there may be a little further disruption due to testing.
Adam
Re: Line went dead for 5 mins or so - BT working Inverness?
31-05-2013 5:06 PM
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