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Line sounds like it smokes 60 a day

bazinga_81
Grafter
Posts: 48
Thanks: 5
Fixes: 1
Registered: 16-08-2016

Line sounds like it smokes 60 a day

Used phone for first time since switch yesterday and my god it's unusable it has this crackling noise or an extra heavy breathing sound if u smoked 60 a day for 60 year.

Thought oh maybe it's the actual phone as not been used for over 2 year so bought new one tried again and still same so tried do a phoneline test online using pn support bit and it tells you to hold on then loads a oops something stopped us doing test try again or words to that affect so any staff can do a test that be great i cant be doing with ages on live chat for something i don't use much.
5 REPLIES
Gel
Seasoned Pro
Posts: 1,558
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Line sounds like it smokes 60 a day

Noisy phone will have adverse effect on your broadband so needs fixing.

Use the faults page, phone or CHAT; no alternatives.

bazinga_81
Grafter
Posts: 48
Thanks: 5
Fixes: 1
Registered: 16-08-2016

Re: Line sounds like it smokes 60 a day

No issues with broadband line speed is 80mb i get 76mb
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Line sounds like it smokes 60 a day

Testing the line doesn't actually encounter any obvious issues. Does your socket have a built in filter, or are you using a microfilter?

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
bazinga_81
Grafter
Posts: 48
Thanks: 5
Fixes: 1
Registered: 16-08-2016

Re: Line sounds like it smokes 60 a day

Microfilters but been changed tried phone today and it's ok so not sure if was maybe just a short term issue or something my broadband connection doesn't have any issues as normally would with line fault im guessing.

It's not a big deal tbh unless it does effect the broadband if comes back as never use the phone first time in 2 years id used house phone.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Line sounds like it smokes 60 a day

Fair enough, well let us know if it happens again. however I can't see this being an ongoing issue.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet