Line rental saver and broadband
I currently have the line rental saver and I also have Plusnet Unlimited Fibre. On the web site I went to "Offers and Upgrades"
and onto "Choose your broadband". On this screen it says that my current package is "Plusnet Unlimited Fibre (includes Line Rental)". This implies that my line rental is included in the cost of my broadband but I have already paid the line rental saver fee. Am I paying twice for line rental?
Re: Line rental saver and broadband
The service is ‘sold’ at one headline price as including line rental but is billed in parts. The phone line part can then be paid under LRS.
Unhelpfully the product change journey does not show established discounts or the effect of having already paid LRS. Whatever invariably you are better off phoning customer retentions for a new contract rather than doing a product change online. Follow the I’m thinking of leaving route.