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Line rental move question

stallan
Grafter
Posts: 282
Registered: ‎02-11-2007

Line rental move question

Hi,
I've inititated a request to move the line rental away from PN and just had confirmation from PN that this will take place as from 9th Jan. My contract ends on 19th Jan (I think), so is it possible to change the date to the 19th Jan ? If not, can you please advise on the penalty I would incur ?
User name = STALLAN
Thanks
5 REPLIES 5
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Line rental move question

Hiya,
We have no control over what date you move your services away from us.  This is done entirely by the company that you are moving your phone to.
Unless I have misunderstood?
stallan
Grafter
Posts: 282
Registered: ‎02-11-2007

Re: Line rental move question

I spoke to them last night requesting a set date but they could not guarantee it.
Could you please advise on the penalty I might incur leaving 10 days early ?
Thanks
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Line rental move question

Hi,
If I'm looking at the right account, I can't see any contract that you are under other than needing to give us 10 days notice.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Line rental move question

Hi there,
It's just the 10 days owed (plus any outstanding calls from that time) so I believe the most you should pay is 10 days' worth of that month's phone fees (line rental and call package if you have one).
Hope that helps.
EDIT: As James says above Smiley
stallan
Grafter
Posts: 282
Registered: ‎02-11-2007

Re: Line rental move question

Ok Guys, thanks for the information. Worst case is a small charge, nothing I'm to worried about.