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Line fault again! 9 days no response!

Nofaith
Interested
Posts: 2
Thanks: 1
Registered: ‎02-12-2017

Line fault again! 9 days no response!

Reported no dial tone on 16/4/2018 to plusnet. Phone is not working although fibre broadband is working extremely slowly.
I'm paying for a service that's not being provided.
An update on this fault would be appreciated.
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Line fault again! 9 days no response!

Sorry to hear that.

I can see the fault was logged yesterday.

We'll get that fixed as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team