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Line cord error

Cloverleafk9
Newbie
Posts: 3
Registered: ‎09-11-2016

Line cord error

HI

I've been getting a line cord error message all day, no ring tone and no one can call in.  I have searched the forum and the other similar issues haven't given an answer that has solved the problem.

Broadband seems ok,  I've unplugged everything and plugged back in,  tried another phone,  and tried to do a line test which throws up an error page.  I've been on hold for over 30 mins now and not got through to anyone (using my mobile)  Seems all the advisors are very busy this afternoon.

I need this phone line to be working,  anyone got any ideas? TIA

4 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Line cord error

Hi,

Its a strange one I can't imagine there been a problem with the line if your broadband is still working could you change the micro filter?? 

James

Cloverleafk9
Newbie
Posts: 3
Registered: ‎09-11-2016

Re: Line cord error

thanks for the reply

I eventually got through to a person on the phone (used mobile Smiley) and their is a problem at the exchange. They had an engineer out to look but this morning it's still saying line cord error

Cloverleafk9
Newbie
Posts: 3
Registered: ‎09-11-2016

Re: Line cord error

I now have a working phone line again Smiley

geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Line cord error

Hi,

Sorry for not been able to respond sooner, glad to here it has all been sorted now. If you have any more problems feel free to post back.

James