Line cord error
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- Re: Line cord error
Line cord error
13-09-2016 9:42 PM
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Any clues?! All phones displaying line cord error. No dial tone or anything, but people can phone Us and it appears to them to be ringing. (But not her) Have turned everything off and on, obviously we have had heavy storms today and it is since then that the error code has shown, but the internet is working perfectly?
Re: Line cord error
13-09-2016 9:58 PM
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Welcome to the forums.
If Plusnet is your phone provider then the phone troubleshooter guide is here https://www.plus.net/help/phone/phone-line-troubleshooting/
There are some very simple tests (many of which you have probably done) and a link to test the phone line and report an error.
Are you positive the lightening in the storm hasn't damaged your DECT base station?
Finally yes the internet can work while the voice phone doesn't. It is not that unusual.
Re: Line cord error
14-09-2016 7:04 AM
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Thank you for response, I have followed steps to no avail, and the link to check line seems to be down - I'm guessing it has a high volume of traffic to it!
Will keep trying to get in touch with plummet to check.
Re: Line cord error
16-09-2016 5:21 PM
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I have that fault too. Have not got internet either. was working ok this morning because i used both. Did you manage to get it sorted yet
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