Line Rental Saver confusion
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Line Rental Saver confusion
09-01-2014 2:22 PM
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I've not paid too much attention to LRS previous, but am now having a quick look at it. I thought it was now £131.88 for just the line rental, but if I follow the links for existing customers to https://portal.plus.net/apps/linerental/saver/portal it is showing as £137.88. I thought that was the old price when it included evening and weekend calls, but wasn't available now unless you where already on it. I've never had LRS, though my line has been with Plusnet for some years. I can't see any mention of included calls on that page.
Basically, my question is, can I get LRS with evening & weekend calls now? If not how much extra is the evening & weekend calls package if I was to take LRS?
Many thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line Rental Saver confusion
09-01-2014 2:42 PM
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I am currently looking at adding HomePhone to my broadband, and I found this page - http://www.plus.net/addphone/ - if you toggle between monthly and LRS, you will see that the available options change.
Re: Line Rental Saver confusion
09-01-2014 2:46 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line Rental Saver confusion
09-01-2014 2:50 PM
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Re: Line Rental Saver confusion
09-01-2014 2:54 PM
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So the other part of the question, can I still get LRS with evening and weekends for £137.88, and if not how come that link is showing that price rather than the £131.88. It looks like I could with a couple more clicks sign up for the £137.88 LRS.
Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line Rental Saver confusion
09-01-2014 2:57 PM
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However that doesn't seem to be the way the system is set up
Re: Line Rental Saver confusion
09-01-2014 2:59 PM
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Re: Line Rental Saver confusion
09-01-2014 3:03 PM
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Re: Line Rental Saver confusion
09-01-2014 3:09 PM
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Re: Line Rental Saver confusion
10-01-2014 11:58 AM
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No-one at PN has yet been able to explain so I understand the reasoning behind it. Whats wrong with basic priced for LRS then add on any call packages as the customer requires?
Or is PNs way of upping my £4.50 anytime call package to match the cost of the new £5.00 call package.
Perhaps I'm just dim.
Re: Line Rental Saver confusion
10-01-2014 12:10 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Line Rental Saver confusion
10-01-2014 2:40 PM
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Edit: please see http://community.plus.net/forum/index.php/topic,123040.msg1068307.html#msg1068307
Re: Line Rental Saver confusion
10-01-2014 3:56 PM
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Could you confirm what I would actually get if I click on the "add now" button on the https://portal.plus.net/apps/linerental/saver/portal page and would I be charged £137.88 for that as is shown (screenshot below)?
Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line Rental Saver confusion
10-01-2014 4:18 PM
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Edit: please see http://community.plus.net/forum/index.php/topic,123040.msg1068307.html#msg1068307
Re: Line Rental Saver confusion
10-01-2014 6:39 PM
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Quote from: Ben Our Commercial team have decided that LRS should now only be available without calls. Unfortunately we cannot go into the commercial reasoning behind this.
Possibly in order to offer new customers in low cost areas very cheap broadband the phone part of the bundle has to be far less discounted in comparison.
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