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Line Rental Saver Refund just like BT?

Apprentice
Grafter
Posts: 614
Registered: ‎04-11-2008

Line Rental Saver Refund just like BT?

If the info in the following post is correct:-

https://community.bt.com/t5/Bills-Packages/BT-price-changes-April-and-August/m-p/1716433#M84449

does Plusnet also offer LRS refunds under the same conditions i.e. a price increase?

I have a bundle of BB and line rental with PN so if BB prices are increased but not line rental can I still leave without charges being applied and also get a refund on the remainder of LRS side of things?

3 REPLIES
Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 21
Registered: ‎16-02-2009

Re: Line Rentai Saver Refund just like BT?

Nope, they have refused in the past to offer a refund, even after increasing the cost of the line rental.
Highlighted
Apprentice
Grafter
Posts: 614
Registered: ‎04-11-2008

Re: Line Rentai Saver Refund just like BT?

Thanks for that, sadly I thought that might be the case with PN so here's hoping they take the Parental line from now on.  Smiley

davidj66
Rising Star
Posts: 626
Thanks: 36
Fixes: 1
Registered: ‎04-09-2008

Re: Line Rentai Saver Refund just like BT?

I think BT are doing it because they were instructed to do so by OFCOM -so I see no reason why PN shouldn't toe the line as well!!