Line Rental Paid in Advance but now included?

[#1]

I see that line rental now appears to be included in Plusnet packages. I paid my line rental for a year in advance. Does that mean I have now paid for something that others are getting for free?

[#2 · Accepted solution]

No. The package prices still include an amount for line rental, they just don't show it separately. If you take LRS with the new packages then the monthly amount is reduced by the normal cost of line rental.

[#3]

It's not easy now to find on the PN website what the line rental cost actually is, though.

[#4]

@NorthPole - Following changes brought in by the ASA (Advertising Standards Authority) broadband providers must provide all-inclusive pricing as of 31/10/16.

More information can be found here: https://www.uswitch.com/broadband/news/2016/10/new_rules_on_broadband_price_claims_in_ads_implemente...

As a result, the ASA has implemented a new system from today (October 31st) that means suppliers must show upfront and monthly costs with no separation of line rental prices.

The ASA believes the changes will force providers to be clearer on pricing in their promotional material, as well as stop people feeling misled by broadband adverts.

[#5]

HarryB - yes, thanks, I did appreciate that; but it would still be helpful for the rental element of the total package price to be separately identified. This would, for example, enable PN customers to make a judgment on whether LRS (assuming it continues to be offered) is worth paying upfront for.

[#6]

NorthPole - information on Line Rental Saver and comparative costs is given here https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/ under call plans

[#7]

Thanks PaulBenn, useful link.