Late notice of move in respect of Homephone
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Late notice of move in respect of Homephone
31-08-2007 11:19 AM
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Has anyone else been in this situation?
Re: Late notice of move in respect of Homephone
31-08-2007 11:28 AM
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I'll ask Mand to have a look into your situation. She's our HomePhone expert.
Re: Late notice of move in respect of Homephone
31-08-2007 11:32 AM
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If you're lucky we may be able to get the order through in time, particularly if there's a BT line there already.
Unfortunately we cannot forecast this until we try and place the order, so all I can suggest is that you get the information to us as quickly as possible.
Feel free to give me a nudge once you've raised the house move ticket and I'll pick it up for you and see what I can arrange.
You will definitely have a period without internet access, as we'll have to place a new order for broadband once the Home Phone transfer has occurred, which will take around 7 days to complete (you will have 0845 dial up access in the meantime).
Re: Late notice of move in respect of Homephone
31-08-2007 12:38 PM
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Re: Late notice of move in respect of Homephone
31-08-2007 1:10 PM
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Re: Late notice of move in respect of Homephone
13-09-2007 12:20 PM
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However, I am not at all sure whether my Move Request has actually gone anywhere so wait ticket reply!
Re: Late notice of move in respect of Homephone
13-09-2007 12:33 PM
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Can you please fill in the info I have requested, and I'll then get this sorted for you this afternoon.
Re: Late notice of move in respect of Homephone
13-09-2007 1:17 PM
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Re: Late notice of move in respect of Homephone
13-09-2007 5:29 PM
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That means I will have no way of communicating with friends when I move which is not very customer friendly.
I do not use mobile as I cannot hear it very clearly so it only for emergencies.
Re: Late notice of move in respect of Homephone
14-09-2007 3:12 PM
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Re: Late notice of move in respect of Homephone
14-09-2007 10:44 PM
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Re: Late notice of move in respect of Homephone
15-09-2007 10:13 AM
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I'll pick this up on Monday for you and see if we can get an earlier date.
Re: Late notice of move in respect of Homephone
15-09-2007 7:11 PM
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Re: Late notice of move in respect of Homephone
17-09-2007 5:10 PM
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Re: Late notice of move in respect of Homephone
17-09-2007 5:44 PM
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