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Lanline diverted to Mobile Phone - cancel code needed

Bamboozled
Aspiring Pro
Posts: 136
Thanks: 13
Fixes: 4
Registered: ‎30-08-2016

Lanline diverted to Mobile Phone - cancel code needed

Hi

Landline Phone been broken lately

Been advised it is now fixed but when listening for dialing tone there is an engaged signal

Wife dialled Home number and it diverted to Mobile , so can anyone advise the way to remove the divert please

Last time it happened I was given an easy quick way to remove the divert by the Openreach man so can anyone advise please

Cheers Bamboozled

3 REPLIES 3
Townman
Superuser
Superuser
Posts: 24,414
Thanks: 10,416
Fixes: 179
Registered: ‎22-08-2007

Re: Lanline diverted to Mobile Phone - cancel code needed

#21#

See All about Call Diversion | BT Help

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Bamboozled
Aspiring Pro
Posts: 136
Thanks: 13
Fixes: 4
Registered: ‎30-08-2016

Re: Lanline diverted to Mobile Phone - cancel code needed

Hi

Fixed in 10 seconds. Easy when someone knows how

I have clicked Fixed but if you want to remove from Forum to declutter please do

 

Many thanks bamboozled

Townman
Superuser
Superuser
Posts: 24,414
Thanks: 10,416
Fixes: 179
Registered: ‎22-08-2007

Re: Lanline diverted to Mobile Phone - cancel code needed

Your "This fixed it for me" does not appear to have "taken" - you need to hit the green button on the relevant post.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.