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Landline

carolroberts5
Hooked
Posts: 8
Registered: ‎24-10-2017

Landline

Landline phone doesn’t seem to be getting any power through. It is a BT cordless with an answering machine.
3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,693
Thanks: 2,733
Fixes: 39
Registered: ‎30-07-2008

Re: Landline

Do you mean no 'power' from the line - that is - no dial tone.

Or do you mean no mains power to the cordless base unit - that is - no lights or display.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
carolroberts5
Hooked
Posts: 8
Registered: ‎24-10-2017

Re: Landline

It seems like no mains power. I ve checked all the cables and plug and they all seem to be in correctly.
198kHz
Seasoned Hero
Posts: 5,693
Thanks: 2,733
Fixes: 39
Registered: ‎30-07-2008

Re: Landline

OK. The prime suspect would be the power supply. Worth checking the fuse in the plug first though - with a meter, or swapping with another appliance. If the fuse is OK...

Do you have a multimeter, or know anyone who could test the DC output of the power supply?

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)