Landline not working
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Landline not working
18-08-2017 8:30 AM
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How do I get my landline to my house telephone checked. Have called customer services and after 20 minutes got a reply. Had forgotten user name etc but only need landline checked?
Re: Landline not working
18-08-2017 9:04 AM
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Re: Landline not working
18-08-2017 9:30 AM
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They need my username and password.
As my mother is 78 and no computer or e-mail address I have now registered to try to get this fixed for her. So when I said no username and password and not giving them bank details over the phone - nothing can be done to check the landline! We tried alternative phone and plugging it in and nothing happened apart from same message 'check landline'.
Re: Landline not working
18-08-2017 9:38 AM
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Re: Landline not working
18-08-2017 10:13 AM
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Know everything as myself and my sister usually keep my mother right!
Re: Landline not working
18-08-2017 10:45 AM
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Moderator's note by Dick (Strat) Topic moved to what should be the correct board for clarity.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Landline not working
21-08-2017 1:33 PM - edited 21-08-2017 3:51 PM
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Hi there,
If you PM me your landline number I'll run a test for you
Thanks for your private message.
From what I can see an engineer investigated and rectified a line fault earlier this morning. Everything working now?
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