Landline not working
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Landline not working
18-08-2017 8:30 AM
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How do I get my landline to my house telephone checked. Have called customer services and after 20 minutes got a reply. Had forgotten user name etc but only need landline checked?
Re: Landline not working
18-08-2017 9:04 AM
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Re: Landline not working
18-08-2017 9:30 AM
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They need my username and password.
As my mother is 78 and no computer or e-mail address I have now registered to try to get this fixed for her. So when I said no username and password and not giving them bank details over the phone - nothing can be done to check the landline! We tried alternative phone and plugging it in and nothing happened apart from same message 'check landline'.
Re: Landline not working
18-08-2017 9:38 AM
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Re: Landline not working
18-08-2017 10:13 AM
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Know everything as myself and my sister usually keep my mother right!
Re: Landline not working
18-08-2017 10:45 AM
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Moderator's note by Dick (Strat) Topic moved to what should be the correct board for clarity.
Customer and Forum Moderator. Windows 10 Firefox 100.0.2 (64-bit (64-bit)
Re: Landline not working
21-08-2017 1:33 PM - edited 21-08-2017 3:51 PM
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Hi there,
If you PM me your landline number I'll run a test for you
Thanks for your private message.
From what I can see an engineer investigated and rectified a line fault earlier this morning. Everything working now?
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