Recently we've been having an issue with a "line cord error" on our landline and we can't make or receive calls. We've tried calling our landline from our mobiles - the phone will ring, but when you answer the phone it makes a noise as if you were dialling from the landline, albeit in a harsher tone. The call never properly connects. As for outbound calls, it will dial the number but then nothing. Silence.
We tried plugging the phone directly into the socket and then the test socket - no change. We even changed the filter (our broadband works fine, for the record) but with no luck. We were due a new handset anyway so we've bought one, but the same problem persists, although it doesn't say "line cord error" on the handset anymore.
Could this be an external fault?
Re: Landline issues
It may say at the end 'oops, there's been a problem' - if it does, check to see if it has automatically raised a fault for you in your account - 'manage account'>help assistant.