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Landline issue

SarahT22
Just browsing
Posts: 1
Registered: ‎20-05-2020

Landline issue

I recently upgraded to fibre broadband but no change of date was confirmed. Every time I connect the new router the phone line drops out and it fails to connect. Today the phone line has dropped out completely and after trying to troubleshoot nothing is happening. I dont know if this is linked to the broadband change or is simply an issue on the line but I would appreciate a response as soon as possible. Thank you.
1 REPLY 1
TedT
Grafter
Posts: 41
Thanks: 5
Fixes: 3
Registered: ‎23-12-2019

Re: Landline issue

Hello Sarah 

 

As discussed I'm pleased to hear your all up and running, thanks again for confirming (typical)

 

Regards

Kev

If this post resolved your issue please click the 'This fixed my problem' button
 Kevin T
 Plusnet Help Team