Landline interference

[#1]

Done all the checks I can my end and all's fine. Tried ringing but can't get thru. Can you get openreach to do a line check on home account number please. Ends in 710.

[#2]

Just done a master socket "quiet line " test and there is a lot of noise.

[#3]

Did you run the Phone Troubleshooter? It will do a line check. https://www.plus.net/my-account/tools/phone-troubleshooter/ (You will be asked to log in.)

Don't worry if it says that it has failed as the test can be a bit iffy and may still raise a fault - check in your account for tickets..

[#4]

Complete the phone troubleshooter referenced in THIS link - it should automatically generate a report for PN to pass to BT.

Beat me to it, @BrightonRock 😀

[#5]

Yes did that but it came back with no fault. There clearly is one present though as the "quiet line" test on 17070 proves. Thanks all the same.

[#6]

Hi Wibblyp

I have the same problem, for the second time in a month. There is now severe crackling back, along with a siren like sound ringing in my ears. I did have any engineer to repair the line, who spent most of the day finding the fault. I was assured that the problem was fixed. I am now back to square one, am unable to contact customer services until the morning, have an incredibly weak broadband signal,  don't like raising complaints but this is essential as I live in a very secluded spot! It is definitely a line fault again.