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Landline help

FIXED
jab1
Aspiring Legend
Posts: 11,042
Thanks: 3,608
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Registered: ‎24-02-2012

Re: Landline help

@coopers If that loose socket is no longer used, I can't see why you can't chop it as close to the  main box as possible.

@MisterW  @198kHz  - Am I correct?

John
198kHz
Seasoned Hero
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Registered: ‎30-07-2008

Re: Landline help

Fix

If it was me I'd remove the faceplate and take the cable completely out.

If the OP is hesitant to do that, chopping it near the box will suffice. So long as it's a clean cut such that there's no chance of any wires touching.

If you want the best seat in the house, move the cat
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BT technician (Retired)
jab1
Aspiring Legend
Posts: 11,042
Thanks: 3,608
Fixes: 134
Registered: ‎24-02-2012

Re: Landline help

Good thinking @198kHz - never thought of just taking it completely out.

John
198kHz
Seasoned Hero
Posts: 5,571
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Registered: ‎30-07-2008

Re: Landline help

Oops, I should have added -

De-power the router first - remove cable - power up.

Not necessary if it's just a chop.

If you want the best seat in the house, move the cat
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coopers
Hooked
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Registered: ‎07-07-2020

Re: Landline help

Thank you all so much. You don't know how grateful I am to get this help. 

Thank you all again. 

 

198kHz
Seasoned Hero
Posts: 5,571
Thanks: 2,544
Fixes: 36
Registered: ‎30-07-2008

Re: Landline help


@coopers wrote:

Thank you all so much.


Cheers.

That's what the forum's all about - helping each other. Don't hesitate to shout up if you need anything in the future.

If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)