cancel
Showing results for 
Search instead for 
Did you mean: 

Landline has no Dialling tone but Internet is fine.

Gronygroovy
Newbie
Posts: 5
Thanks: 1
Registered: ‎04-11-2015

Landline has no Dialling tone but Internet is fine.

As Subject, since about a week ago no dialling tone for my home Phone number, but my internet is fine!  I cannot call the home number from a different number or call out from it.   Could someone please check my line if possible? Many thanks. 

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Landline has no Dialling tone but Internet is fine.

Thanks for getting in touch @Gronygroovy and apologies for the delayed response.

We've tested your line and identified an external fault which has been raised to our suppliers so they can investigate further. You can see the full details by going here

Apologies for any inconvenience caused

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team