Landline Isn't Ringing!
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Landline Isn't Ringing!
09-11-2020 12:17 PM
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Hi
As of yesterday afternoon my home phone won't ring.
I can call out and people can phone me as ive tried it with ringing from my mobile but it won't ring!
Tried all phones in the house and they are the same.
This is about the third time this has happened in a space of a couple of years, last time it was put down to a fault at the exchange.
Any help appreciated.
Re: Landline Isn't Ringing!
09-11-2020 2:22 PM
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Re: Landline Isn't Ringing!
09-11-2020 3:05 PM - edited 09-11-2020 3:06 PM
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I've tried the Troubleshooter in the past but it didn't help me.
I previously had help via here.
Re: Landline Isn't Ringing!
09-11-2020 10:55 PM
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Raise a fault ticket at faults.plus.net selecting the option that your phone’s not working and then leave notes at the end to advise of the exact issue. This will get you into the correct queue for a faults agent to pick up and investigate further
Re: Landline Isn't Ringing!
09-11-2020 11:34 PM
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Thankyou!
Plusnet contacted me this afternoon and its now being investigated and hopefully fixed, this the third time ive had this issue.
Re: Landline Isn't Ringing!
09-11-2020 11:52 PM
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Fingers crossed it’s sorted this time round!
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