Keeping Virgin Media phone number

[#1]

We placed an order last night with Plusnet and we would like to bring our number over from Virgin Media, this morning we received an email stating that we would need a new number from Plusnet, why cant we keep our number?

It is vital that we can retain our home number. 

[#2]

Please help :S

[#3]

Sorry to hear this.

I've tried to locate your account however I've been unable to do this.

If you can drop me a PM with your username we can get this chased up for you

[#4]

Hi Matthew,

My account will be under this username, how do I PM you?

[#5]

Hi @perlis90

If you click on a staff members name it will take you to their profile - on the right hand side there will be a "Private Message" button. 

Thanks

MoR