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Keep my phone number

FIXED
berylchilcott
Interested
Posts: 2
Registered: ‎30-05-2019

Keep my phone number

Hi. 

 

I am process of moving to Plusnet.  Would like to keep my landline phone number.  Can you please confirm that will happen.

 

Thanks 

3 REPLIES 3
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Keep my phone number

Hi @berylchilcott 

 

If you make us aware of this at the point of sale then we can bring this over for you. 

 

Did you have any form of conversation regarding this?  

 

Thanks, 

MoR

berylchilcott
Interested
Posts: 2
Registered: ‎30-05-2019

Re: Keep my phone number

Hi. I have an account and my router has just arrived. Just waiting activation. You should be able to find my account from my email address.
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,179
Thanks: 309
Fixes: 114
Registered: ‎26-03-2018

Re: Keep my phone number

Fix

Hi @berylchilcott,

I've raised an update via your ticket now regarding this query. For reference, it can be viewed here. Please let us know once you've been able to read and respond to the ticket so that we can pick this back up for further review as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team