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Keep getting a call saying illegal activity on my broadband.

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Dabbler
Posts: 11
Thanks: 1
Registered: ‎03-03-2018

Keep getting a call saying illegal activity on my broadband.

I have had 2 phone calls in the last hour saying my broadband is going to be disconnected due to  illegal activity.

The number that phoned me was 07978685535 and the automated message said my internet provider has been trying to contact me and then gave me 2 options to press to sort the problem out with the technical team.

Cheers Karl.

3 REPLIES 3
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All Star
Posts: 1,982
Thanks: 224
Fixes: 23
Registered: ‎02-08-2007

Re: Keep getting a call saying illegal activity on my broadband.

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Plusnet Help Team
Plusnet Help Team
Posts: 1,909
Thanks: 332
Fixes: 107
Registered: ‎26-03-2018

Re: Keep getting a call saying illegal activity on my broadband.

Hi @karlgixer,

 

Thank you for getting in touch. I can confirm that this will have been an attempted scam - apologies for any concern that this caused you.

 

If the calls came through on your landline, I'd recommend that you add Plusnet Call Protect to your line. This is a free call feature that automatically filters out calls from known nuisance callers and also allows you to block specific numbers or types of number (e.g. withheld or international numbers.) There's some further information about this feature here.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
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Seasoned Champion
Posts: 1,227
Thanks: 532
Fixes: 25
Registered: ‎07-07-2009

Re: Keep getting a call saying illegal activity on my broadband.

Plusnet Call Protect is not much use as these scammers spoof numbers and constantly change them so there is no way to block them. (Using Call protect)