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Just upgraded phone package - will it be instant?

xreyuk
Grafter
Posts: 234
Registered: ‎23-05-2014

Just upgraded phone package - will it be instant?

Hi,
I was only Plusnet Line Only with Fibre unlimited broadband. I have just upgraded to the Weekend & Evening call package. Will this change be instant, or do I have to wait for an activation date as such?
I was also given a £9.99 discount for 6 months when signing up for the broadband (that was the offer at the time), would I be correct in assuming this discount will still apply?
3 REPLIES 3
DanHodby
Grafter
Posts: 248
Thanks: 1
Registered: ‎23-10-2013

Re: Just upgraded phone package - will it be instant?

Hi Xreyuk,
The phone package upgrade will take affect from your next billing date.
The £9.99 discounts will remain on your account as they are applied against the broadband product. As this is not changing they will stay Smiley
Dan
xreyuk
Grafter
Posts: 234
Registered: ‎23-05-2014

Re: Just upgraded phone package - will it be instant?

Cheers Dan.
petecov44
Grafter
Posts: 576
Registered: ‎29-05-2014

Re: Just upgraded phone package - will it be instant?

I waited a month to add mine on. You can add and take or whatever you want to do every 30 days