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Joining Plusnet
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Joining Plusnet
24-11-2012 10:30 AM
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With regards to a rented property, where the landlord has said that the phone account has been transferred to another property, what's the process for getting up and running again with Plusnet? Will a new number have to be issued? The line will obviously still be there connected but the way I see it is it'll have no number as the current provider will close the account to that property. Correct?
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Re: Joining Plusnet
26-11-2012 8:08 PM
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Can't be of any help here but I'm interested in any answers as my daughter has recently moved into a rented house which has a 'dormant' phone line and she wants an internet connection.
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Re: Joining Plusnet
26-11-2012 8:49 PM
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The dormant line will be 'stopped'. According to the Plusnet price list restarting a stopped line is free so you should be able to order just using the property's address.
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Re: Joining Plusnet
26-11-2012 10:05 PM
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Ring
0800 432 0080
and have a chat about your options.
0800 432 0080
and have a chat about your options.
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Re: Joining Plusnet
27-11-2012 9:44 AM
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Hi there,
Reactivating a stopped line tends to happen in a few hours, as it just needs a number issuing and the line turning on again. It will be a new number, but it's ordered the same way via our site as a new line - but the order just completes a lot faster
Reactivating a stopped line tends to happen in a few hours, as it just needs a number issuing and the line turning on again. It will be a new number, but it's ordered the same way via our site as a new line - but the order just completes a lot faster

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