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Is there a problem with Plusnet to Plusnet calls right now?
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Is there a problem with Plusnet to Plusnet calls right now?
02-03-2014 8:05 PM
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I am on Plusnet home phone and so is my mother.
If I call her Plusnet phone from any NON Plusnet landline, it works fine. However, if I call her on my Plusnet landline (which connects to other NON Plusnet phone without problem) I get an unobtainable (fast beeps - as opposed to engaged) tone.
My problem is therefore only with Plusnet <-> landline calls.
Anybody else?
If I call her Plusnet phone from any NON Plusnet landline, it works fine. However, if I call her on my Plusnet landline (which connects to other NON Plusnet phone without problem) I get an unobtainable (fast beeps - as opposed to engaged) tone.
My problem is therefore only with Plusnet <-> landline calls.
Anybody else?
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Re: Is there a problem with Plusnet to Plusnet calls right now?
02-03-2014 10:13 PM
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Just had a call from my daughter....no problems (both on PN home phone).
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Is there a problem with Plusnet to Plusnet calls right now?
02-03-2014 11:08 PM
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'Number Unobtainable' (NU in the trade) is a continuous tone. The only 'fast beeps' that come to mind is pay tone, as from a payphone - but that seems highly unlikely.

Murphy was an optimist
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Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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Re: Is there a problem with Plusnet to Plusnet calls right now?
03-03-2014 9:24 AM
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Calls are routed for PN > PN customers just the same as any BTOR > BTOR customer i.e. BT > BT, BT > PN, Post Office > PN, etc. etc. As such, there's no reason for PN > PN to be broken. If you're having issues dialling a number, it's best to speak to Phone Faults via the usual support mechanisms.
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